Everything Your AI Assistant Needs
Enterprise-grade capabilities built for businesses of every size. No AI engineering degree required.
Knowledge & Intelligence
RAG Knowledge Base
Upload PDFs, Word docs, CSVs, FAQs, website pages, and product catalogs. DeputyOps indexes everything using vector search so your assistant answers from real business knowledge — not generic AI.
Semantic Search
Your assistant understands meaning, not just keywords. Ask in natural language and get answers pulled from the right documents, even when wording differs.
Auto Re-Indexing
Update a document and DeputyOps re-indexes it automatically. Your assistant always answers from the latest version of your knowledge.
Channels & Deployment
Website Chat Widget
Embed your assistant on any website with a single script tag. Fully customizable — colors, position, greeting, avatar. Works on Shopify, WordPress, Webflow, and custom sites.
WhatsApp & Instagram
Connect your WhatsApp Business and Instagram DMs. One AI brain handles conversations across all channels consistently.
API Access
Build custom integrations using the DeputyOps REST API. Connect your assistant to any internal system or third-party platform.
Conversations & Handover
Human Takeover
Any agent can take over a live conversation instantly. The AI pauses, the human handles, then the AI can resume. Full hybrid support with no disruption to the customer.
Conversation History
Every conversation is logged, searchable, and reviewable. See what customers are asking, where the AI is struggling, and what to improve.
Fallback & Escalation Rules
Define when the AI should escalate — unanswered questions, certain keywords, or frustration signals — and route to the right human automatically.
Automation & Analytics
Workflow Automation
Trigger → Condition → Action. Send lead notifications, create CRM records, dispatch booking confirmations, or ping your team on Slack — all from conversations.
Analytics Dashboard
Track conversations, captured leads, bookings, unanswered questions, and assistant performance over time. Know what's working and what isn't.
Multi-Tenant Workspaces
Manage multiple businesses or clients from one account. Each workspace has isolated data, API keys, assistants, and channels.
Ready to Get Started?
Everything above is included. No hidden features, no upsell walls on core AI functionality.
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